Cookies Woodland Hills — Dispensary in Woodland Hills, California

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Reviews of Cookies Woodland Hills

• Brandon Haris
  April 12, 2026

  Very overpriced bud that has been sitting prepacked for 6months - a year. Go to Stiiizy or Catalyst, fresher meds, and better prices.

• Aman Bhamani
  February 24, 2026

  Great weed Great services

• Suzanne S
  February 10, 2026

  I agree with all the other reviews worst the worst absolute horrible Customer Service not only did I call there and I was extremely nice explaining to them that I went on their website to see what products they have. They then told me that they don't know what website I'm on because their website has the products listed. I explained to them that I've been on their website before until their storm many times yet they still insulted me by telling me that I'm not doing it the right way so I said to him please why don't you look on your phone and see if you could see the products B He said and then hung up on me. Don't go here. They won't treat you well because their prices are so expensive bad location, and even worth parking.

• FOR REAL
  November 23, 2025

  The worst customer service I’ve ever experienced! Janelle was rude and unprofessional, lots of attitude and lack of knowledge when it comes to, customer service and transaction processing. She made me feel so uncomfortable!! She even refused to add a 15% “x” discount with an excuse that she already process the transaction (even tho we haven’t paid yet). She need to understand the whole rental/sales business on a different level. She also needs to work on her attitude A LOT! The management should train their sales associates better than this!! WILL NEVER BE BACK AGAIN!! On top of that my friend who paid cash - didn’t get a receipt and I paid card and it came to my statement as an ATM withdraw.

• David Axelrod
  October 15, 2025

  Worthless. Bought some Good Tide gummies last week and they did literally nothing. I called Cookies for some good customer service and they told me to call Good Tide. Nope. Wrong answer, friend. Never again with this place.

• Jade Ponce
  August 25, 2025

  Been coming here since 2023! Never disappoints. Great disposables.

• Corbin Coffee
  July 28, 2025

  whoever the black long haired lady was working the counter today at 1pm was so incredibly rude, impatient, and not helpful to me and my friend. I am a regular and come into the store a lot, I love the staff but today she had no time to help. When I asked for flavors of a certain item I wanted, she listed them so fast to the point I couldn’t make out what she was saying. When I asked her to repeat she was clearly annoyed. When I was getting my cash together she was incredibly rude in asking me how I was paying when I was clearly getting my money together. Every other staff member was very kind like usual but she stayed at the counter and was annoyed at doing her job today. Disappointed bc I don’t want to come to a place where I’m a regular and be treated like shit. Spent a lot too not like I was only buying a pre roll

• Amir Motamedi
  July 11, 2025

  Great service and prices

• Parafanormal Seekerz
  July 3, 2025

  So our office is close by. And there team and service is always excellent. Yes they do run out of supplies but they re stock it pretty fast. I love all the bud tenders they always have a smile 😃 and great service. 👍 👍

• Cica Huston
  May 28, 2025

  My favorite place!

• Michael Cruz
  May 4, 2025

  Always friendly service

• SYKODELICO
  March 31, 2025

  Nice place 👌

• Amanda Johnson
  February 21, 2025

  I normally have a great experience in this location. All the budtenders are super helpful. I never had issues before but, whoever was answering the phone this morning was so unprofessional. First off they answered the phone with just hello, I had to ask to make sure I had reached the right establishment. Then I was inquiring about what brands of disposables they had in stock for indica, the guy told me 2 brands and was like there’s a a lot of indicas. I then asked well what brands do you have for around 40 or under. He then proceeded to try and tell me he couldn’t talk to much about prices and such. I didn’t even correct him having worked in the now recreational industry for years I know that’s bullshit. I said well I want to make sure you have what I need before I waste my time coming in. He did end up telling me but it’s like dude if you don’t like your job please quit.

• Andrew Atkinson
  December 16, 2024

  Average cookies location: overpriced, understocked, low grade, and last two times I went to this location, they did not honor the 20% discount card that they gave me

• Dmaine Dewand
  November 26, 2024

  Great place to get what you need

Frequently Asked Questions

What kind of dispensary is Cookies Woodland Hills?

Cookies Woodland Hills is a dual cannabis dispensary in Woodland Hills, California (ZIP 91364). It serves customers eligible under current state law.

Where exactly is Cookies Woodland Hills located?

Cookies Woodland Hills is located at 5334 Alhama Dr, Woodland Hills, California, 91364. Use the map on this page to get driving directions from anywhere in Woodland Hills.

What are the hours at Cookies Woodland Hills?

Current opening hours are listed in the Hours section above — check the day you plan to visit and leave time before close so budtenders can complete your order.

Does Cookies Woodland Hills offer delivery or pickup in Woodland Hills?

Delivery and pickup options vary by week. The fastest way to confirm is to call +1818-436-2359.

Is Cookies Woodland Hills a good fit for first-time cannabis buyers?

Yes — a licensed dual dispensary like Cookies Woodland Hills is exactly where new Woodland Hills, California consumers should start. Budtenders are trained to ask about your experience level, recommend low-dose products, and explain onset time and duration for edibles vs. inhaled formats.

How can I contact Cookies Woodland Hills?

Phone: +1818-436-2359. Website: http://woodlandhills.cookies.co/. Or visit in person at 5334 Alhama Dr, Woodland Hills, California.

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