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Substance (20365 Empire Ave Ste 140) — Dispensary in Bend, Oregon

20365 Empire Ave Ste 140, Bend, Oregon 97703

4.5· 307 reviews

Best Dispensaries in Bend · WeedDispos Score 66/100 →

dual

Overview

Substance is a dual-licensed dispensary located at 20365 Empire Ave, Suite 140, in Bend, Oregon. The shop maintains a 4.5 rating based on 307 Google reviews and falls within a budget-friendly price range. Customers can visit the store daily from 8:00 a.m. until 10:00 p.m., with the exception of Sunday when the business closes one hour earlier at 9:00 p.m.

4.5 (307 reviews) +1541-317-1814 Website

Substance is a licensed cannabis dispensary in Bend, Oregon, rated 4.5 out of 5 across 307 Google reviews, serving dual customers.

Substance — quick answers

Is Substance a good dispensary?
Substance holds a 4.5-star rating across 307 reviews in Bend, Oregon, which places it among the highest-rated dispensaries in its market.
Where is Substance located?
Substance is at 20365 Empire Ave Ste 140, Bend, Oregon 97703.
What is the phone number for Substance?
You can reach Substance at +1541-317-1814. Call ahead to confirm same-day stock and pickup windows.
Does Substance have an online menu?
Yes. Substance publishes a live menu with current products and pricing, updated by the store itself.

Reviews across the web

Google

4.5(307)

Ratings are shown per platform and are never combined into a single score.

About Substance

Substance is a dual-licensed cannabis store situated at 20365 Empire Ave, Ste 140, in Bend, Oregon. This location holds a 4.5 rating from 307 reviews and maintains a low price range. Operating hours are 8:00 a.m. to 10:00 p.m. Monday through Saturday, while the shop closes at 9:00 p.m. on Sundays.

About Substance in Bend, Oregon

Substance's Bend, Oregon storefront sits inside Oregon's regulated dual program, with seed-to-sale tracked inventory and posted retail hours. The shop is positioned for Bend residents picking up after work as well as travelers passing through who want a quick, legal stop before heading on. Shoppers report a typical price range of $ on regular menu items.

Why visit Substance

Regulars choose Substance for a strong 4.5 star average across 307 customer reviews, a typical price range of $, a published phone line so you can confirm stock before driving over, and a public website with additional menu details. As a dual retailer, the shop is meant for any qualifying customer per state law, and the staff is used to walking newcomers through dosing, onset times, and what to expect from different product formats.

What to expect at Substance

When you arrive at 20365 Empire Ave Ste 140, expect a standard ID check at the door — this is a regulated Oregon cannabis dispensary, not a smoke shop. Posted hours are listed in the schedule below; it's smart to leave a buffer near closing time so budtenders can finish your order properly.

Cannabis in Bend, Oregon

Bend sits inside Oregon's regulated cannabis program, which means every product on the shelf at Substance has been tracked from cultivator to retail and tested for potency and contaminants.

For Bend regulars, Substance fits into the broader Oregon cannabis landscape as a compliant dual option with seed-to-sale traceability and lab-tested SKUs. and the menu rotates often enough that even regulars usually find something new on the shelf — new strain drops, fresh concentrate batches, or limited edible runs from in-state brands.

See more options on the Bend dispensary directory or browse the full Oregon dispensary list.

If you're exploring more options around Bend, you can also compare Cannabend in Bend, Fyre of Bend in Bend or The Herb Center Weed Dispensary Bend in Bend on Weed Dispos.

Hours

Monday8:00 AM – 10:00 PM
Tuesday8:00 AM – 10:00 PM
Wednesday8:00 AM – 10:00 PM
Thursday8:00 AM – 10:00 PM
Friday8:00 AM – 10:00 PM
Saturday8:00 AM – 10:00 PM
Sunday8:00 AM – 9:00 PM

Location

Get directions to Substance

License, verification & services

Info verified October 18, 2026

Menu

Full Menu

Browse Substance's live menu with current products and pricing.

View Full Menu →

Reviews of Substance

5.0from 15 on-site reviews

Google: 4.5 · 307 reviews

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15
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  • Joe DeStefano
    July 24, 2026

    Wyatt is the man!

  • Grimm
    July 21, 2026

    My man Justin was a real help today. I’ll be back!

  • Caden Archer
    July 21, 2026

    Hey give that guy Justin a bonus, nice guy with a great level of knowledge on what to shop for.

  • Boop
    July 21, 2026

    Justin was excellent !

  • Andy Sammons
    July 21, 2026

    Good ppl

Frequently Asked Questions

What kind of dispensary is Substance?
Substance is a dual cannabis dispensary in Bend, Oregon (ZIP 97703). It serves customers eligible under current state law.
Where exactly is Substance located?
Substance is located at 20365 Empire Ave Ste 140, Bend, Oregon, 97703. Use the map on this page to get driving directions from anywhere in Bend.
What are the hours at Substance?
Current opening hours are listed in the Hours section above — check the day you plan to visit and leave time before close so budtenders can complete your order.
Does Substance offer delivery or pickup in Bend?
Delivery and pickup options vary by week. The fastest way to confirm is to call +1541-317-1814.
Is Substance a good fit for first-time cannabis buyers?
Yes — a licensed dual dispensary like Substance is exactly where new Bend, Oregon consumers should start. Budtenders are trained to ask about your experience level, recommend low-dose products, and explain onset time and duration for edibles vs. inhaled formats.
How can I contact Substance?
Phone: +1541-317-1814. Website: https://www.substancemarket.com/. Or visit in person at 20365 Empire Ave Ste 140, Bend, Oregon.

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